PEGASO Warranty Protection You Can Trust
Comprehensive protection for your industrial generator investment. Professional support when you need it most.
Complete Protection
Parts, labor & shipping covered
Rapid Response
48-hour service commitment
Global Network
Authorized service centers worldwide
Warranty Terms & Coverage
Comprehensive protection designed for every customer use
Standard Coverage
- 1-year full warranty coverage
- Engine and alternator protection
- Control panel and electronics
- Free parts replacement
Included with purchase
Extended Protection
- 2-year comprehensive coverage
- Priority technical support
- Annual customer service
- On-site repair service
Save about 25% vs annual billing
Commercial Plan
- Fleet warranty management
- Dedicated account manager
- Bulk service discounts
- Custom service agreements
Contact for special pricing
Simple Warranty Process
Fast and efficient warranty claims with minimal downtime for your operations
Report Issue
Contact our 24/7 support team via phone, email, or online portal
Quick Assessment
Our technical team evaluates the issue and determines warranty coverage
Repair Authorization
Approved repairs are authorized and parts are shipped immediately
Service Complete
Professional repair guidance with quality assurance verification
Terms & Conditions
Coverage Includes
- Manufacturing defects
- Material failures
- Workmanship issues
- Electrical component failures
- Engine performance issues
- Alternator malfunctions
- Control system defects
Exclusions
- Normal wear and tear
- Misuse or abuse
- Accident or damage
- Unauthorized modifications
- Poor fuel quality damage
- Environmental damage
- Improper installation
- Lack of maintenance
Important Notes
- Warranty begins from the date of purchase or first operation, whichever comes first
- Regular maintenance as specified in the user manual is required to maintain warranty coverage
- Only customers authorized service centers can perform warranty repairs
Need Warranty Support?
Our support team is ready to assist you 24/7. Fast response times and professional service guaranteed.
⚠️ This service is exclusively available to our B2B partner clients
Support Channels
Phone Support
24/7 technical assistance
+86 183 3435 7278
Online Portal
Submit warranty claims
support.pegaso.com